Simple Steps to Update KYC with IDFC FIRST Bank:
Update your Fastag KYC (Know Your Customer) information with IDFC FIRST Bank is a straightforward process if you follow these simple steps. If you know what to do, updating your KYC with IDFC FIRST Bank is a breeze. It is important to stay up with the latest for guaranteeing the security and appropriate working of your financial balance. Here is a basic aide through the cycle.
1. Download the FIRST forward Application or Access the Website
You will initially require admittance to the FIRSTforward application. You can download the application from the Google Play Store or Apple Application Store on the off chance that you haven’t proactively done as such. Alternately, you can sign in to the IDFC FIRST Bank website at http://www.firstforward.idfcbank.com/. This will be your single window for refreshing your KYC subtleties through the application or site.
2. Tap “Service Request
First, open the app or log onto the website and look for “Service Request.” The reason being, this option will be at your fingertips right in the main menu or within the customer service area. Click on it to start the process.
3. Tap on “KYC Update” from DropDown Menu
Upon clicking “Service Request,” you will get the dropdown menu of services. From this dropdown, select “KYC Update.” This will redirect you to the KYC update form.
4. Enter Your PAN
You will be asked to fill in your PAN. This step is very important, as through your PAN, you can be identified. Hence, the PAN number should be correctly filled in to avoid any problems.
5. Submit Your Request
After filling in your PAN number, click on the “Submit” button. This will trigger your request for updating the KYC to IDFC FIRST Bank.
6. Receive an SMS for DigiAadhar Verification
Upon submitting the request, you will receive an SMS at your registered mobile number with a link or instructions for the completion of DigiAadhar verification through Digilocker.
7. Authenticate the DigiLocker Request
Use the directions in the SMS to log into your Digilocker account. You will be asked to authenticate the DigiLocker request. This will permit IDFC FIRST Bank to get your Aadhar documents for KYC verification. It is an important step to complete your verification.
8. Your KYC Status
After completing DigiAadhaar verification, log back into the FIRSTforward app or website and check on your KYC status. This will update you on the success or otherwise of your update.
Troubleshooting Common Issues Updating IDFC FIRST BANK Fastag KYC in Online?
Your KYC update may get rejected at times. Here are some common reasons:
Mismatch Between Aadhar and PAN Info: Ensure that the details on your Aadhaar card and PAN card are the same. Inconsistencies in this regard will lead to rejection of your KYC update.
DigiLocker Flow Issues: Your request might get rejected if verification through DigiLocker is not completed within 4 minutes. Ensure that you follow all steps of DigiLocker quickly and the internet speed is proper while doing the same.
Through these steps, you will be able to easily change the IDFC FIRST Bank KYC information and thereby continue to keep your account active and safe. At any point in time, one can approach customer support at IDFC FIRST Bank for help during a middleroad situation.
Frequently Asked Questions on Updating KYC with IDFC FIRST Bank Fastag:-
I do not receive the Digi-Aadhar verification SMS from IDFC FIRST Bank. How do I resolve issues?
If you have not received the Digi-Aadhar verification SMS, then check your mobile network and ensure that your mobile number is rightly registered with IDFC FIRST Bank. Check that your number is updated in bank records. If you still have not received the SMS, contact customer support of IDFC FIRST Bank to validate the number and help out any other solutions concerning KYC.
What steps should I take to fix discrepancies between my Aadhar and PAN information for KYC updates?
You need to bring both the documents in sync to rectify the discrepancies noted between your Aadhar and PAN information. You will either have to correct your Aadhar details on the website of UIDAI or go to the website of the Income Tax Department to correct your PAN information. The details should match exactly; otherwise, your KYC update will not work. Try the KYC process again after updating.
What do I do if the Digi-Locker Verification System for KYC is taking more than usual to process?
In case of delay during Digi-Locker verification, ensure that you are connected with a stable internet network to avoid disruptions. Otherwise, you can also restart the verification procedure if it is taking too long. If you are still delayed, then you may contact IDFC FIRST Bank customer support for assistance in troubleshooting the issue or providing alternative methods to complete your KYC update. Quick resolution ensures your KYC details get updated as soon as possible.
If I am unable to update my KYC through the FIRSTforward app or website, can I use any other method for the same purpose with IDFC FIRST Bank?
Currently, the easiest ways to update your KYC with IDFC FIRST Bank would be through their FIRSTforward app or their official website. In case you are having trouble regarding the same, then contact the customer support at IDFC FIRST Bank, as they might guide you through some other alternative methods or solutions in updating your KYC details so that you can get it done.
What is the frequency to update my KYC information with IDFC FIRST Bank?
To keep yourself compliant, go through your KYC information with IDFC FIRST Bank once a year or when changes take place in your personal information. This periodic updating will help maintain account security and prevent service disruption. Keeping your KYC details current will ensure that your account remains active, complies with the prescribed standards of the regulator, and avoids account freezing/dormancy.